Called xFinity support last week and they told me my case was being escalated and I would recieve a call back the next day since "the Pods group already went home today".
No call back for days now, no ability to order, and no ability to even call xfinity again and get an agent evidently when there's a network problem in your area, the voice-response system just tells you to sit tight, and won't let you get to an agent.
So, I'm paying for extra service that they advertised comes with free Pods, but they refuse to hold up their end of the deal. I want a refund for this month's extra fees, and next month's too assuming they don't get them to me. And, by the way, why do I have to "order" them? Why don't they just arrive without me doing anything special at all? I'm already paying for the service. There was nothing in the offer about "You also have to keep logging in and pushing the button, day after day, until it happens to work.
Ha ha ha. I already paid, and xFinity is prioritizing other orders in front of mine? Something is rotten in Denmark. So, 18 days later. It has now been over 40 days since my order, and I'm still unable to even ask for, never mind recieve, my "Free xFi Pods".
I want a refund for the month. I want the call-back I was promissed. I want the Free xFi Pods I'm entitled to. I want Comcast held responsible for "bait and switch".
We need to take this out of xfinity forum to an open social media platform. All of us are having this problem. All of us get the same run around with customer service. The one person who got theirs shipped went to Twitter. Today, the ordering link worked! More than a month later than receiving the "Your Home WiFi Evaluation is complete" email, but it looks like the landing page has changed, and the Pods pictured appear different, and in fact are labelled as "New and Improved!
So, maybe they were just out of the old model and awaiting the new; would have been nice if they had reached out to tell us so. In any case, let the ordering commence! Character limit: Maximum character limit is Start a discussion in Apple Support Communities. Well, you have to be around hotspots in order to get free Wi-Fi. But to get WiFi anywhere on iPod Touch, just watch this video tutorial! You will have to use a little known program called Easy WiFi Radar to find free internet.
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All you need to is to have a Wi-Fi connectivity and your boredom will be addressed. Wi-Fi is a wireless connection. It allows you to be connected to the internet and surf all the websites you wan. You need to be in a Wi-Fi hotspot so that you can be connected to the internet. However, not all areas are Wi-Fi hotspot. Basically, some shopping malls, restaurants, cafes, and hotels provide free WiFi access to their guests and customers but not all the time you can get free access to it.
Well, not to mention the number of users connected to a single Wi-Fi hotspot or network, thus, making the connection slow like it takes up an hour to load Facebook.
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